DGCOS is the Ombudsman Scheme for the double-glazing industry offering you extensive safeguards and protection

DGCOS is the Ombudsman Scheme for the double-glazing industry offering you extensive safeguards and protection including:

Accredited Installers
Free Advice Line
Ombudsman Protection

1st Scenic Ltd is proud to announce that we are a member of DGCOS.

What is DGCOS?

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) protects consumers buying Double Glazing products, Conservatories, Doors, Porches, Fascias, Soffits, Orangeries or associated products from DGCOS Accredited members.

All DGCOS Accredited Installers are continually vetted in many areas to ensure consumers are satisfied.

If you want assurance that you’re protected, make sure you use a member of DGCOS. Homeowners who use DGCOS members receive FREE access to a comprehensive dispute resolution service including: FREE mediation, FREE independent inspections (at DGCOS’ discretion) and a FREE independent Ombudsman service.

DGCOS provides comprehensive Consumer Protection within the UK Double Glazing and Conservatory Sector and gives consumers an advanced level of protection and confidence.

The scheme’s ambassador is Nick Ross (ex-BBC Watchdog and Crimewatch presenter).

Ensure your investment is safeguarded by using a DGCOS Member. For further information about DGCOS visit: www.dgcos.org.uk

Benefits to consumers (when using a DGCOS member):

From the cutting-edge contemporary home to the charmingly traditional, Solidor has a style for every design direction; each of these styles are available in the following structures: French doors, stable doors and entrances where side panels feature, each of which can be personalised with an array of hardware. In addition, there are 20 different colour shades available (customisable both inside and out), with many being industry firsts (such as Rich Aubergine, Chartwell Green, Duck Egg Blue, French Grey and Irish Oak); finally, there are 18 varying frame combinations (chamfered and sculptured) – all of which provides for a matchless level of customisation. The Solidor collections for composite doors include:

  • DGCOS Scheme fully endorsed by Nick Ross (former BBC Watchdog & Crimewatch presenter)
  • Vetted and Accredited Installers
  • FREE Consumer Advice Line: 0800 195 9433
  • FREE Mediation (to help fully resolve any disputes should they arise)
  • FREE Independent Inspections (to assist with installation or product defects at DGCOS discretion)
  • FREE access to an independent Ombudsman (to conclude disputes without incurring legal fees or costs)

What do our customers think?


Contact 1st Scenic LTD

Call us now on 01689 829 600,
or send us an email to info@1stscenic.co.uk .

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