Installing double glazing or a conservatory?….
… “I strongly recommend you use member of DGCOS”

Nick Ross

DGCOS is the Ombudsman Scheme for the double-glazing industry offering you extensive safeguards and protection including:

Accredited Installers
Free Advice Line
Ombudsman Protection

1st Scenic Ltd is proud to announce that we are a member of DGCOS.


The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) protects consumers buying Double Glazing products, Conservatories, Doors, Porches, Fascias, Soffits, Orangeries or associated products from DGCOS Accredited members.

All DGCOS Accredited Installers are continually vetted in many areas to ensure consumers are satisfied.

If you want assurance that you’re protected, make sure you use a member of DGCOS. Homeowners who use DGCOS members receive FREE access to a comprehensive dispute resolution service including: FREE mediation, FREE independent inspections (at DGCOS’ discretion) and a FREE independent Ombudsman service.

DGCOS provides comprehensive Consumer Protection within the UK Double Glazing and Conservatory Sector and gives consumers an advanced level of protection and confidence.

The scheme’s ambassador is Nick Ross (ex-BBC Watchdog and Crimewatch presenter).

Ensure your investment is safeguarded by using a DGCOS Member. For further information about DGCOS visit: www.dgcos.org.uk


DGCOS Scheme fully endorsed by Nick Ross (former BBC Watchdog & Crimewatch presenter)
Vetted and Accredited Installers
FREE Consumer Advice Line: 0800 195 9433
FREE Mediation (to help fully resolve any disputes should they arise)
FREE Independent Inspections (to assist with installation or product defects at DGCOS discretion)
FREE access to an independent Ombudsman (to conclude disputes without incurring legal fees or costs)

DGCOS Consumer Brochure

DGCOS Consumer Brochure details the comprehensive protection you receive, thebenefits of using a DGCOS member, how to check you are registered with DGCOSand the comprehensive accreditation process installers must pass to achieve andretain DGCOS member status.For further details, click here to download the new Consumer Brochure.


DGCOS Video featuring Nick Ross

video - DGCOS

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